Q: Are you manufacturer or trading company?
A:TOOLJOY is a professional manufacturer
Q: Is OEM available?
A: Yes, OEM and customization are available. Also, we can provide label printing service.
Q: What kind of method do you use to put customized logo?
A: Laser engraving
Q: How to get a sample?
A: We can supply free sample of standard product, you just need to bear the shipping cost.
A: For customized sample, please contact us for sample cost.
Q: What is sample time and production?
A: Existing sample: 2-3 days
A:Customized sample: 7-10 days
A:Mass Production Time: 25-30 days
Q: What is your shipment term?
A:We can send your shipment by Sea / Air / Door to door courier, depends on the shipment size we can give you suggestions.
A: As we are sending shipments frequently by courier , we are getting good discount from the carrier, and we will transfer the benefit to you.
Q: What is your term of payment?
A: We are quite flexible about payment, we accept T/T, PayPal, Western Union, Trade Assurance, etc.
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